Product Safety and Injury Prevention

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Consumer Assistance Hotline:
(518) 474-8583
(800) 697-1220

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(800) 214-4372

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Through live outreach, education and a wide distribution of our informational resources, the Division of Consumer Protection advances product safety and injury prevention messages and tips. The Division provides varied resources to protect consumers from unreasonable risks of injury or death from consumer products. The Division provides the following resources and links to help consumers make informed choices in the marketplace.

Shopping for Toys: A Plan to Keep Your Child Safe
Before you buy a toy for a child, the Division of Consumer Protection provides these tips to help you make informed decisions.

The Division of Consumer Protection is committed to empowering consumers in the marketplace through information. The following resources and links are provided to assist consumers in making informed marketplace purchases.

Drawstrings (pdf)
There continues to be a large number of national recalls of children's drawstring clothing. National voluntary drawstring guidelines focus on preventing injury from long drawstrings at the neck of children's garments and can be found at New York State General Business Law, Section 391-b(2) which is stricter than the national guidelines, prohibits the sale of any children’s clothing from size 2-T to 16 that includes a drawstring at the neck, at the bottom opening of an upper body garment or at the waist of a lower body garment. This resource is provided to support industry compliance and help consumers make informed choices when purchasing children’s drawstring clothing.

Keep Your Child Safe: Product Safety Tips
Toys and household items can pose a serious risk of injury. The resource is provided to encourage consumers to purchase safe and age appropriate toys and products; supervise children when at play; and, read product labels and warnings.

Keep your Children Safe: Halloween
While Halloween is meant to be a fun time for kids of all ages, it can, unfortunately, be dangerous. The Division of Consumer Protection urges consumers to follow these simple safety tips

Toy Safety Inventory Checklist (pdf)
To help keep you and your family safe, the New York Department of State Division of Consumer Protection has developed a tool to make it easier for parents and families to identify and catalog toys in their homes. Parents and families who are looking for enhanced safeguards can also use this tool to check if the product has been recalled.

Playground Safety
Pursuant to General Business Law 399-dd, the Division of Consumer Protection offers resources to support safer playground environments.