Product Safety and Injury Prevention

scam prevention Shopping Tips for Savvy Consumers Frequently Asked Questions Consumer Guides & Publications Consumer Complaint Form Gas Gouging Complaint Form Do Not Call Consumer Protection News

Consumer Assistance Hotline:
(518) 474-8583
(800) 697-1220

New York State Gasoline Price Hotline:
(800) 214-4372

Consumer Complaint Form
DOS Newsroom
FOIL Requests

The Division provides the following resources and links to help consumers make informed choices in the marketplace.

Environmental & Household Products

10+ Questions About Household Products

Reducing Environmental Exposures: The Seven Best Kid-Friendly Practices

CPSC Alert (pdf) – Single-Load Liquid Packets:  Harmful to Children


Health & Beauty Products

Fake Cosmetics and their Health Risks

Health Fraud



Lead Poisoning Prevention

Protect Your Family from Lead in Your Home (Safety Guide)

Ten Tips to Protect Children from Chemical and Lead Poisoning 


Tips for Staying Safe at Home

Protect Your Family from a Fire in Your Home

Carbon Monoxide Poisoning Safety


Injury Prevention

Injury Prevention for New York State

ATV Safety

Pool Safety

Safety for Older Consumers - Home Checklist (pdf)

Playground Safety
Pursuant to General Business Law 399-dd, the Division of Consumer Protection offers resources to support safer playground environments.