Do Not Call - How do I...

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Consumer Assistance Hotline:
(518) 474-8583
(800) 697-1220

New York State Gasoline Price Hotline:
(800) 214-4372


Consumer Complaint Form (PDF)
DOS Newsroom
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The New York State Do Not Call Law became effective in 2001, allowing consumers to place their home landline and personal mobile telephone numbers on one central national Registry to reduce the number of unsolicited telemarketing calls they receive. The New York State Department of State's Division of Consumer Protection enforces the New York State Do Not Call Law. In 2003, the Federal Trade Commission (FTC) and the Federal Communications Commission (FCC) collaborated to create the National Do Not Call program and Registry.

By using the links below, consumers can learn how to prevent most unwanted sales calls and how to file a complaint. Additionally, businesses can find out how to gain access to the Registry to comply with the Do Not Call Law.


How to Register

Consumer Registration


How to File a Complaint

Tips on how to fill out the Do Not Call Complaint Form

File a Do Not Call Complaint

File an Unwanted Fax, Telephone or Broadband Complaint with the FCC


How to Comply

Business Compliance Guidance (pdf)

Do Not Call Law and Rules