IMPORTANT CONSUMER INFORMATION FOR ALL LONG ISLAND POWER AUTHORITY CUSTOMERS:

Long Island Power Authority Customers with a consumer complaint should contact LIPA directly.

If consumers encounter difficulties receiving resolution to a complaint they may file a consumer complaint form with the Division of Consumer Protection’s Consumer Assistance Unit.

LIPA Frequently Asked Questions

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Utility Consumer Information
Find consumer information and resources about choosing and using energy and telecommunications services.

Regulatory -- Cases and Filings
On behalf of consumers, the Division actively participates in proceedings concerning the availability, pricing and quality of electricity and natural gas service in the State. The Division submits formal filings commenting on proposals by utilities or regulators. Further, Division experts testify before the PSC in natural gas and electricity delivery rate proceedings involving major utilities. The Division's efforts and activities have helped save consumers hundreds of millions of dollars on their gas and electric bills in recent years.

Last Modified: April 23, 2012