Consumer Alerts and Recalls

scam prevention Refunds, Rebates and Rain Checks Frequently Asked Questions Consumer Guides & Publications Consumer Complaint Form Gas Gouging Complaint Form Do Not Call Consumer Protection News

Consumer Assistance Hotline:
(518) 474-8583
(800) 697-1220

New York State Gasoline Price Hotline:
(800) 214-4372


Consumer Complaint Form
DOS Newsroom
FOIL Requests

The New York State Department of State Division of Consumer Protection issues alerts regularly on a variety of issues affecting consumers. These alerts keep consumers informed and empowered with tools to use to maximize their marketplace experience.

Scam Alerts
Read about recent scams affecting New York consumers

Recall Alerts
Learn which consumer products have been deemed unsafe, hazardous or defective. Product safety recalls are issued almost daily and it is imperative that consumers stay informed. The Division is the New York State designee to the U.S. Consumer Products Safety Commission


Scam Prevention

Anatomy of a Scam
Understand how scammers use various techniques to try to defraud consumers.

Business Opportunity Scam
Thinking about buying a business? Learn what questions to ask to help you
determine if a business opportunity is a scam or the real deal.

Tips to Avoid Scams
Follow these steps to help avoid falling victim to scams.

How to Report Scam E-mails
Report e-mails you suspect are fake to the authorities.

Scams Targeting Our Armed Forces
The New York Department of State’s Division of Consumer Protection has prepared this material to help arm our military with the information they need to protect themselves and their families from becoming a victim of scams.

Scams Targeting Older Adults