Avoiding Door-to-Door Sales Fraud

scam prevention Refunds, Rebates and Rain Checks Frequently Asked Questions Consumer Guides & Publications Consumer Complaint Form Gas Gouging Complaint Form Do Not Call Consumer Protection News

Consumer Assistance Hotline:
(518) 474-8583
(800) 697-1220

New York State Gasoline Price Hotline:
(800) 214-4372


Consumer Complaint Form
DOS Newsroom
FOIL Requests
events calendar

  • Most jursidictions require that door-to-door solicitors obtain a license from the Municipal Clerk, Police Department, or local consumer protection agency and carry a government-issued identification card. Some of the laws actually regulate the hours when door-to-door solicitation can be conducted
     
    • Look for your local law. Just go to the New York State area and click on the link to your local government's code. (Hint: a good search term is "solicit.")
       
  • Legitimate salespeople will:
     
    • Identify themselves immediately and have a photo identification in sight
       
    • Not use high-pressure sales tactics
       
    • Respect a consumer's right to end the conversation or transaction at any time
       
    • Explain verbally and in writing the cancellation policy
       
    • Provide information about the offer/product in writing
       
  • Under New York State law, consumers have three business days to opt out of a door-to-door sales contract. Sellers must provide written notification of the right to cancel

 

Last Modified: July 06, 2010