Appearance Enhancement Written Examination Procedures

Applicants are required to schedule their appearance enhancement examinations on the New York State e-Licensing system. In order to schedule your examination, you must have a NY.gov ID account. If you do not have an account, you should go to the MY NY.gov Online Services page to sign up for an account.
Persons with disabilities who require accessibility information should call 518-473-2731.

What To Bring

1. A form of government issued signature identification which must be photo-bearing. Your identification MUST BE CURRENT (not expired) and from the following list:

  • driver's license
  • state issued identification (ex. non-driver ID)
  • military ID
  • United States Passport
  • United States INS issued ID
  • Certificate of US citizenship
  • Foreign Passport

2. A copy of your examination confirmation, which should include all of your examination information, including your candidate number.

Examination Site Policies

Cellular phones, beepers and any other electronic devices MUST be turned off during the examination.

Dictionaries, books, other reference materials, large bags and briefcases are not allowed at the examination site. Do not bring these materials to the examination site as there is no place to store them.

Eating, drinking or smoking is not permitted at the examination site. If you bring food or beverages, you will be asked to dispose of them before entering the examination site.

Visitors, guests and children are not permitted at the examination site.

Any person found using notes, books, or other aids; giving or receiving help; removing examination materials or notes from the examination site; causing a disturbance or engaging in practices contrary to the rules of proper examination conduct will be dismissed from the examination site. Any decisions regarding disciplinary measures will be made by the Examination Unit Supervisor at the Department of State.

Score Reporting

You must correctly answer at least 70 percent of the questions to pass the examination. Examination results are reported as either passed or failed; you will not receive a numerical score. Passed examination results are only valid for a period of five years. Results will not be given over the phone, so please do not call Licensing Services for them.
You will be notified by email once the examination results are available for viewing. 

Examination results will be available online by utilizing MY NY.gov Online Services.

If you fail the exam, you can schedule another examination by utilizing MY NY.gov Online Services.

About the Exam

The written exam is multiple-choice and based on the pre-licensing curriculum.
Applicants will be allowed 2 1/2 hours to complete the test. The allotted time begins at the conclusion of the instructions.

Examination Sites and Addresses