NYS DEPARTMENT OF STATE’S DIVISION OF CONSUMER PROTECTION ISSUES ALERT
ON SENIOR CITIZEN MEDICAL ALERT SCAM
Commercials advertising medical alert devices have become a mainstay on television networks these days. Companies showcase the need for these products, especially for the safety and protection of the senior citizen community. Recently, however, a new scam has been circulating around the New York area offering “free” medical alert devices to senior citizens.
Individuals posing as representatives for medical device companies have been calling senior citizens asking for money and personal information, such as social security numbers or credit card information in return for “free” medical alert equipment. Seniors may also be coerced into believing that their health and well-being is at serious risk without the use of this equipment.
Over the past year, the New York Department of State’s Division of Consumer Protection has received dozens of consumer complaints regarding these calls. Fortunately, we have been able to inform consumers about the nature of this scam, and have advised them not to divulge any of their personal or financial information.
The New York Department of State’s Division of Consumer Protection asks you to keep your personal information heavily guarded. Legitimate companies selling medical alert equipment will never request your personal information in an unsolicited phone call. We offer the following tips to any consumer approached with an unsolicited offer by a telemarketer:
For more information regarding scams and scam prevention, please contact the New York Department of State’s Division of Consumer Protection at (518)-474-8583 or visit our website at www.dos.ny.gov.
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