Information Outreach

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Consumer Assistance Hotline:
(518) 474-8583
(800) 697-1220

Consumer Complaint Form
DOS Newsroom
FOIL Requests

Consumers have a thirst for knowledge to protect their safety and financial well being. They are accessing and acquiring information through multiple platforms and portals. For this reason, the New York State Department of State Division of Consumer Protection places great emphasis on creating innovative educational and informational materials that are available through various distribution channels. The Division consistently works to expand its reach to avail more consumers with greater access to critical information.

Advisories and Releases
Read the latest Division press and social media advisory and releases.

Public Service Announcements
Check out the Division's public service campaigns providing information to consumers about hot topics including, billing disputes, utility services, identity theft, product repair issues and scams.

Request a Presentation
Examine sample pages excerpted from some of the Division's bilingual presentations and learn how to request a Division train-the-trainer program for advocacy or community-based groups, faith-based organizations, business associations or professional service providers.


Last Modified: April 26, 2011