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The New York Department of State, Division of Consumer Protection (DCP) presents education and information sessions on a variety of topics for community groups, local governments, advocacy and grassroots organizations, business associations, faith-based entities and professional service providers.

Anyone interested in hosting a presentation for their constituency, membership, and/or staff, should complete the Outreach Presentation Form and email your completed form to the Division.

If you have any questions, please contact Esther Hughes, DCP Outreach Educator, via email at Esther.Hughes@dos.ny.gov, or phone at 212-951-7147.

The following are descriptions of the variety of presentations the Division offers in English or Spanish. Presentations can be customized according to the audience and are updated periodically to reflect demographic and policy changes.

Child Safety: Precautions to Save Little Lives
Learn how to make your home safer for your little ones.  This presentation will educate parents and caregivers on children’s product safety tools, household tip-over prevention, fire and carbon monoxide home safety, along with vital crib and car seat safety information and much more.


Credit and Credit Management: A Matter of Life and Debt
This presentation advises how to choose and use credit wisely, as well as why and how to check your credit report.


Do Not Call Compliance: A Seminar for Business
Collaboration with industry to help strengthen the marketplace and advance greater consumer protections is a hallmark of the Division's efforts. To that end, the Division has made this presentation available to assist companies with compliance with the Do Not Call Laws and regulations.


Preventing and Responding to Identity Theft
This presentation provides strategies to help consumers address the harms from identity theft and prevent victimization.


Safeguarding Your Child’s Identity
Children’s identities are especially attractive to identity thieves because often the theft remains undetected for years. This presentation advises parents and guardians on how to protect your child from identity theft and the steps to take if your child becomes a victim.


Stop, Think, Act: How to Recognize and Avoid Scams
Scams, frauds and hoaxes cost consumers and businesses time and billions of dollars each year. This presentation helps consumers recognize and avoid scams. It also presents tools and resources to utilize if you fall victim to a scam.