Contact the Division of Licensing Services

 

News                           
● NEW - Important Guidance Regarding Gender-Neutral Pricing and Services
● Examination Cancellations and Office Closures
● New Online Security Guard Registry coming April 30
● Criminal Records Sealed after 10 years (English) (Spanish/Español)
● Notice of Proposed Rule Making – Amendment to Real Estate Broker Qualifying Course
● Criminal Records Sealed after 10 years (English) (Spanish/Español)
● Cease and Desist Zones
● Real Estate CE Update

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NYS Appearance Enhancement and Barber Licensing Services FAQ

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Select Links
● Related Web Sites
● Complete Forms Listing
● Law Books Listing
● Administrative Hearing Decisions and
   Consent Orders
● Legal Memoranda
● Request License History or Certification
● Real Estate Board
● Contact Division of Licensing Services

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Consumer Links
● Real Estate Commissions
● Consumer Publications & Information

Help Prevent Fraud
File a Consumer Complaint
(Report a licensee violation to the
Division of Licensing Services)

File a Do Not Call Complaint

 

Contact Us:

Mailing Information

Phone Information

Visitor Information

For all other inquiries, email Licensing Services

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Mailing Information:

Albany Mailing Address
NYS Department of State
Division of Licensing Services
P.O. Box 22001
Albany, NY 12201-2001

To ensure prompt delivery of your mail, it is important that you utilize the above mailing address.

Please note: If you utilize express services or next day ground services such as UPS, Federal Express, DHL, etc. you should use the physical address of the building.
The physical address of the Albany location is:

Albany Physical Address
Division of Licensing Services
1 Commerce Plaza
99 Washington Avenue, 6th Floor
Albany, NY 12231

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Phone Information:

General Information (518) 474-4429
Security Guard and Armored Car Guard Information (518) 474-7569

Call Center Representatives are available from 8:45am to 4:30pm Monday through Friday except on Legal Holidays.

Deaf, hard of hearing and speech-disabled callers, please use 7-1-1

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Visitor Information: Please monitor this page for updates to office closures.

Out of an abundance of caution and in line with recent guidance issued by the Center for Disease Control and New York State, In Person Customer Services Centers are currently closed due to COVID-19. All customers should call (518) 474-4429. Call Center Representatives are available from 8:45am to 4:30pm Monday through Friday except on Legal Holidays.

Albany: This office is closed until further notice
NYS Department of State
Division of Licensing Services
1 Commerce Plaza
99 Washington Avenue, 6th Floor
Albany, NY 12231
(Customer Service hours 9:00am - 4:30pm)

New York City: This office is closed until further notice.
NYS Department of State
Division of Licensing Services
123 William St. 2nd Fl.
New York, NY 10038-3804
(Licensing Services customer service hours 9:00am to 4:30pm)
(Apostille/Certification of Authentication customer service hours 9:00am to 3:30pm)

Binghamton: This office is closed until further notice.
NYS Department of State
Division of Licensing Services
State Office Building 44 Hawley Street, Room 1506
Binghamton, NY 13901-4455
(518) 474-4429 (customer service hours 9:00am to 3:00pm)

Buffalo: This office is closed until further notice.
NYS Department of State
Division of Licensing Services
65 Court Street, Room 208
Buffalo, NY 14202-3471
(518) 474-4429 (customer service hours 9:00am - 3:00pm)

Hauppauge: This office is closed until further notice.
NYS Department of State
Division of Licensing Services
State Office Building
250 Veterans Memorial Highway
Hauppauge, NY 11788-5519
(518) 474-4429 (customer service hours 9:00am to 3:00pm)

Utica: This office is closed until further notice.
NYS Department of State
Division of Licensing Services
State Office Building
207 Genesee Street
Utica, NY 13501-2812
(518) 474-4429 (customer service hours 9:00am to 3:00pm)